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ION LANDS / 505 Games · official Steam screenshot. Representative service scene; not a screenshot of Update 4 settings.
Restaurant operations · 4 task guides
Staff & service
Choose the job that is not progressing, then check the employee and task. Hiring, assigning a role, scheduling work and keeping staff happy are separate decisions.
What are you trying to do?
Hire someone for the missing jobCompare candidates, then verify the role and service-time shift.Open the guide →Staff are unhappyReview pay, preferred hours and recent skill improvements.Open the guide →The Managers tab is lockedCheck Level 3 for the venue you are hiring for.Open the guide →An employee is not workingSeparate normal idle, missing requirements and a possible stuck state.Open the guide →
A useful order to check
- Identify the job and affected employee.
- Check the correct venue, current shift and role.
- Verify ingredients and equipment before blaming the worker.
- Review pay and preferred hours for mood problems.
- Observe the actual job and record unresolved cases with the build.
Find your next guide
What are you working on?
All guides in this category
- Hire staff and assign the role your venue actually needsUse job boards, candidate skills and the venue Staff tab to cover cooking, serving and cleaning without confusing hiring with assignment.
- Unhappy staff: check wages, preferred shifts and skill increasesCompare an employee’s current pay, preferred hours and training before assuming unhappiness is solved by another manager.
- Unlock a Manager at Venue Level 3 and prepare the first restockCheck the per-venue Level 3 Manager unlock, role assignment and Update 4 supply settings before expecting automatic purchases.
- Staff not working: separate idle, blocked and stuck employeesCheck shifts, role coverage, recipe requirements and documented priorities before treating inactive staff as a universal bug.